This is an official statement from Ace Grading.
On the evening of Friday, December 13, 2024, our offices were the target of a professional theft. During this incident, certain cards belonging to some of our submitters were taken. This was not a random or opportunistic crime; it was a calculated and targeted attack.
To those affected, you will receive an immediate email detailing which of your items were taken, along with instructions on claiming compensation. We have already determined appropriate compensation amounts, and this will be issued without delay.
For submitters who were not affected, you will also receive an email confirming that your submissions remain safely within our grading process.
In light of this event, we have implemented additional, robust security measures to further protect your property and maintain the integrity of our facility. We take these matters extremely seriously and remain committed to the trust that you have placed in us.
With your continued support, Ace Grading will remain a cornerstone of the card-collecting community. We appreciate your patience and understanding as we work through this situation and ensure it does not happen again.
Please contact us urgently if you know of any information that might help the police investigation that is actively being carried out.
This statement will continue to be updated as the situation develops.
YouTube Link - https://www.youtube.com/watch?v=PqocimvkUNM