What Happens if my Delivery Is Lost or Delayed?

If you are suspicious that delivery from Ace Grading has been lost in transit, please immediately get in touch with DHL and quote your tracking number. DHL are then able to investigate the problem. Please also ensure that your address and delivery details are accurate in your Ace Grading account before making payment for your submission.

To avoid potentially lost packages on the way to Ace Grading, please ensure that you choose a safe and secure delivery service that will send you tracking information regarding the delivery journey.


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